About Smart Stock Alerts
We're on a mission to help BigCommerce merchants recover lost sales and turn inventory challenges into revenue opportunities.
Our Story
Founded in 2023, Smart Stock Alerts was born from a simple observation: millions of potential sales are lost every day when customers encounter out-of-stock products. We built Smart Stock Alerts to bridge the gap between inventory management and customer engagement.
Our Values
The principles that guide everything we do
Innovation
We continuously push the boundaries of what's possible in ecommerce automation, using AI and machine learning to deliver smarter solutions.
Customer Success
Your success is our success. We're committed to providing exceptional support and building features that drive real business results.
Trust & Security
We handle your data with the highest standards of security and privacy, ensuring your business and customer information is always protected.
Simplicity
Complex problems deserve simple solutions. We build intuitive tools that are powerful yet easy to use, no matter your technical expertise.
Our Journey
Key milestones in our growth
Company Founded
Started with a vision to solve the out-of-stock problem for BigCommerce merchants.
MVP Launch
Released our first version with basic back-in-stock notifications and 100 beta merchants.
AI Integration
Added machine learning capabilities for send-time optimization and demand prediction.
Premium Features
Launched advanced analytics, multi-channel support, and customer loyalty tracking.
1000+ Merchants
Reached our milestone of 1000 active merchants across 50+ countries.
Meet Our Team
Passionate experts dedicated to your success
Former BigCommerce PM with 8+ years in ecommerce. Passionate about merchant success.
Ex-Shopify engineer. Expert in scalable systems and machine learning applications.
10+ years in product design. Focused on creating intuitive user experiences.
Former merchant turned advocate. Ensures every customer achieves their goals.
Our Technology
Built on modern, scalable infrastructure
- 99.9% Uptime: Redundant systems ensure your notifications always get delivered
- AI-Powered: Machine learning optimizes send times and predicts demand patterns
- Global Scale: Infrastructure spanning multiple regions for fast, reliable service
- Security First: SOC 2 compliant with enterprise-grade security measures
- Real-time Sync: Instant inventory updates from your BigCommerce store
Ready to Recover Lost Sales?
Join thousands of merchants who've transformed their inventory challenges into revenue opportunities.
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